CityU Workshop Series - 

Building Effective Nursing Handover Communication  

Improving Patient Safety


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About the Project

This material/event is funded by the Professional Services Advancement Support Scheme of the Government of the Hong Kong Special Administrative Region.

Any opinions, findings, conclusions or recommendations expressed in this material/ any event organised under this project do not reflect the views of the Government of the Hong Kong Special Administrative Region or the Vetting Committee of the Professional Services Advancement Support Scheme.

About the Training Workshop

A 4-hour communication education and training programme with a focus on better logical sequence in transferring patients’ information (iSBAR) and to enhance quality of interaction for patient safety (iCARE-team) at clinical handover for nursing staff will be developed, implemented and evaluated.


Our training modules and materials incorporate re-enacted videos of de-identified interactions, role-play simulations and a framework of communication protocols, checklists and practical communication strategies.


The training programme is evidence-based with authentic data from nursing staff, and translates communication theories to impact on actual practice of nursing staff. Selected participating nursing staff’s handover practices at shift-to-shift during clinical routines will be assessed after the training.

Target Audience

All registered nurses in Hong Kong working in different clinical contexts: hospital, clinics.


Contact Us

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Dr. Jack PUN

Assistant Professor, Department of English

The City University of Hong Kong

M8091, Run Run Shaw Creative Media Centre, City University of Hong Kong,18 Tat Hong Ave, Kowloon Tong